Detailní informace o akci - Negotiation Skills

Popis akce:

Successfully negotiating a deal is an art. Skillful negotiators are excellent communicators and influencing the outcome of a meeting requires getting interests across clearly and in a manner that can be understood.

This series of courses provides intensive practice in English for negotiations but also focuses on the skill of negotiating itself.

Modules:

• Four main stages of negotiations
• Language of meetings and negotiations; the art of diplomatic English for maximum results; the classic signals of body language; asking questions; do''s and don''ts of active listening; getting your point across
• Identifying your negotiating style; improving your negotiating style
• Processes, aims, and outcomes; the defining characteristics of a successful negotiation
• Perfecting your opening procedure; positions versus interests; identifying the other party''s interest as well as your own; asking key questions and testing assumptions; adopting the right frame of mind for success
• Developing an agenda: using checklists to streamline the process; prioritizing your outcomes; identifying which issues can be agreed quickly and which carry the most weight and which are less important
• Preparing what to say; explaining and defining your comments; clarifying your terms and expectations; fallback position; considering cultural differences
• Banking, business, finance, legal & contractual terminology
• Assessing the trustworthiness of your opponent; saving face and admitting mistakes
• Retail clients and negotiations; SME, corporate clients and negotiations
• Offers, requests, compromises, counteroffers; getting your point across; buying time; dealing with conflict and coping with problems; dealing with deception and bluffing; knowing when to walk away
• The power game and how to redress the balance; dealing with bullies and negating threats; conversation techniques and staying on track; coming to agreements and closing a deal
• Following up
• Eight-Twelve negotiations/Practice situations/Tailor-making a negotiation

Informations:

• Price: 5 880 CZK
• Time: 09:00 – 17:00