Main information about the assistance service

The Product Contact Point will provide you with

  • information about:
    • the placing of products on the internal EU market;
    • the mutual recognition principle and application of the regulation on mutual recognition;
    • legal remedies and protection procedures in one’s Member State in the event of a dispute between public administration authorities and entrepreneurs, including the possibility to use the SOLVIT service;
  • contact information of authorities in the Czech Republic and the EU to which more detailed inquiries can be directed.

The Product Contact Point provides only recommendations, and its opinions are therefore not binding.

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Terms of the service use

You can approach the Product Contact Point if you are a private individual or an entrepreneur and you are interested in placing products on the market in the Czech Republic or in the EU.

This service with respect to construction products is provided by a  Product Contact Point for Construction


Product Contact Point

Ministry of Industry and Trade

Address: Na Františku 32, 110 15  Prague 1

Tel.: +420 224 221 701

Data box: bxtaaw4



online form


The services of the Product Contact Point are provided free of charge.

Processing time

Product Contact Point will answer your inquiry within 3 weeks.

Additional information

Communication language

You can communicate with the Product Contact Point not only in Czech, but also in English.

Responsible Public Authority

Ministerstvo průmyslu a obchodu
Na Františku 1039/32
Staré Město
11000 Praha 1
Datová schránka: bxtaaw4

Last checked at 20.11.2020

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