User survey for detailed feedback on Assistence Services Rating method Please rate each question (5 points = excellent) Was it made clear enough to you in advance what you could expect from the service offered? 1 2 3 4 5 How easy was it to submit your request? 1 2 3 4 5 Was your request handled within a reasonable time? 1 2 3 4 5 Were you informed about any delays? Yes No Not applicable Were you able to pay online for the service? Yes No Not applicable Back Send feedback